Covid-19 Updates

Read on for more information regarding Touch Companies Health & Safety Policies as well as updates regarding the measures we are taking to protect Touch Companies Wellness Center & Day Spa during Covid-19. If you cannot find the answer to your question on our site, please call (847) 318-9474 or email us at Info@TouchCompanies.com

These times are hard, but they will pass.  Stay Strong! 

November 18, 2020

As announced yesterday, November 17th 2020, the State of Illinois will be under Tier 3 Resurgence Mitigation starting at midnight on Friday November 20th. Touch Companies falls under the category of personal services, which ALLOWS us to stay OPEN under the following guidelines:

  • Clients and staff must continue to wear masks at all time while in the spa.
  • Operate at lesser of 25 clients or 25% capacity.
  • Services to be spaced by a minimum of 15 minutes to allow time to sanitize and for clean air flow.
  • Only provide services in which a mask can stay on at all times.
  • Massage as deemed necessary by a medical provider. *Please contact your medical provider to request a note approving your massage service. (MD, Chiropractors, Psychiatrist, etc.) 

We at Touch Companies want to let our clients know that we have always added additional time into our services (15-30 minutes depending on type of service) and will continue to follow deep cleaning and sanitizing protocols to ensure our space is kept as clean as possible between clients. We still ask that clients properly fill out the liability waiver prior to their appointment, wait in their car prior to appointment time and we will call you when the space is sanitized and ready, have temperature checked upon arrival to the spa and use hand sanitizer and/or wash their hands prior to receiving services.

While coming into Touch Companies during these new times has looked different, we want to be sure we are serving you, our clients, as best we can. We appreciate your cooperation with our new ways and we will continue to adapt as we receive updated guidelines while we move through phases.

We want you, our community, to know we are working to follow all guidelines given to us and your health and safety remain our top priority. Please know that we are doing our best to make decisions based on following guidelines from the CDC, IDPH and Rosemont Health Department. We too, are people behind a business name that have families, coworkers, and friends in the community that we love and respect. Our decisions are made with careful thought and don’t always come easy. We want to continue to be here as a small business in our hometown. We are not here to decide what is right or wrong, fact or fiction, we are working to protect our valuable team and their loved ones, as we are family. We certainly may not make all the right decisions along the way and must continue to learn and grow as we navigate such uncertainty, but we hope that through this you see our transparency and honesty and understand that we must take each day, one at a time.

We again, thank you for your loyalty to our spa and our Therapists/Technicians. We are so thankful for those that have trusted our work and supported our professionals as they navigate with us through this difficult time. We look forward to continuing to offer award winning services to our community.

Please stay connected through email, social media, and our website www.TouchCompanies.com to ensure you have the best information regarding business hours/updates or if you would just like to stay in Touch.

If you would like to schedule an appointment, have any questions, or have concerns about an upcoming appointment, please feel free to email info@touchcompanies.com or call (847) 318-9474.

Stay Healthy, Happy and Hydrated,

Touch Companies

Stay Strong & Never give up

July 10, 2020

We are open and booking all services.  Unfortunately at this time our Online Booking system is currently closed due to the complexity of scheduling.  You can reach out by email or by calling (847) 318-9474 to set up your appointment. At Touch Companies, we’re committed to keeping the highest standard of cleanliness for the safety of our guests.  This includes giving ourselves extra time to take necessary precautions, such as UV sterilizing any room a guest has previously received a service in. Safety is our number one priority, next to relaxation, which means that everyone, staff and guests, are required to wear a mask before, during, and after their service. We ask that you please call when you have arrived for your appointment so that we can be sure your technician/therapist is ready for you.  We thank you for your understanding and look forward to seeing you at the spa!

THE COMEBACK IS ALWAYS STRONGER THAN THE SETBACK.

May 27, 2020

During these past months of uncertainty and change, we have been looking forward to the day when we can welcome clients back to Touch Companies Wellness Center & Day Spa. We are excited to announce that we are reopening our business on Wednesday, June 3rd and will operate based on the reopening guidelines established by IDPH and CDC. 

We are so excited to welcome you back with a few updates to keep you safe and healthy. Here’s what you need to know.

Your safety is our main concern. We have kept our spa squeaky clean while you’ve been away. We’ll continue to do so and thoroughly sanitize all stations, equipment and rooms before, during and after each appointment.  Our front desk staff will welcome you upon arrival and help you navigate directly to your treatment room, as our waiting area has temporarily been closed.  For more information, please read our FAQs

State of Illinois Guidelines.  All staff and clients are required to wear a mask at ALL times. Appointments will be limited to a 30 minute time frame. 
 

We’ve staggered our appointments and reorganized our work space.  There may be a reduction in the number of available appointments.  That way, we can minimize contact between each client and allow for 6 feet of social distancing, when needed.

To keep our clients and staff safe, we will ask all clients to:
• Refrain from visiting the spa if you or a household member have a fever, COVID-19 symptoms or a communicable illness.
• Refrain from visiting the office if you are under an isolation or quarantine order/directive.
• Respect the sanitation and hygiene standards and processes posted within the office and shared by employees.
• Sanitize hands prior to beginning each treatment/service.

• Share special sanitation or hygiene requests prior to arriving at the office.

• Prior to your appointment you will be asked to sign a liability waiver in order to receive service

Priority Booking. We will be reaching out to reschedule all appointments that have been cancelled during this pandemic. Since we are planning to reopen our schedule, if you would like to sign up for priority booking and to be part of our future last minute deals, please sign up HERE.
 
Online Booking is Currently Unavailable. Though we are very excited to bring you Online Booking, the complexity of scheduling is currently a delicate situation. (Once scheduling is back to normal Online Booking will be available 24 hours a day and 7 days a week, through our online booking system.)
 

We are now offering online shopping for our products. Out of your favorite face wash? We’ll ship it directly to your home or you can choose to pick it up in-store. All of your favorite products at your fingertips! We hope you enjoy the new and improved website. Take a look for yourself!  TouchCompanies.com

At Touch Companies Wellness Center & Day Spa, our passion is serving you. We look forward to resuming operations and bringing beauty and wellness to our clients once again. If you have specific questions not addressed here or on our website, please reach out to us.

Sincerely, 

Touch Companies 

Temporary Closure Extended Until April 30th, 2020

Per the State Mandate, Touch Companies Wellness Center & Day Spa will remain closed until April 30th, 2020, or until further notice. Until we have a set date to reopen, we are not scheduling new appointments. We are working to remove all scheduled appointments through April 30th, with all cancellation fees waived. We will be contacting everyone to reschedule as soon as we are cleared to open. You can still connect with your regular Therapist/Technician by setting up a virtual consultation! They can recommend products, explore stress relieving techniques you can do at home, and answer any of your beauty, health and wellness questions.  Email Info@TouchCompanies.com to set up your virtual consultation. In the meantime, shop your favorite GM Collin, Biofreeze, CND, Footlogix, etc products from Touch Companies online here.

Temporary Location Closures Until Further Notice

March 15, 2020

Hello, Touch Companies Family!

I’m sure you are all feeling a little anxious, and stressed. Like you, we have been following the news closely as it changes every day, hour, minute. It seems that the inevitable is happening, however strange that statement is – as per Governor J. B. Pritzker’s mandate, we are to stop giving treatments until April 30th at the earliest.  In order to comply with the health crisis directives, we will be temporarily closing our spa doors. 

It’s hard, because our entire business is about helping people like you ease the burden of the outside world and to give you a small but much needed reprieve. Here at Touch Companies, our team of amazing, talented professionals are sad to be out of the spa and stuck at home. We are unable to give each other hugs and secret handshakes to support each other and that’s incredibly difficult. I’m sure this same story is told everywhere- we are a small business and we rely on other people who love and support us to give us the revenue so that we can support our own families.  From the bottom of our hearts, we love and cherish our clients – you are also our families. If anything, this has made us stop and realize how fortunate we are for our family, friends, clients, and to be in the Rosemont community. You have done so much for us. So thank you for your continued support and air hugs – it means more than you know. 

Never fear the shadows, they simply mean there’s a light shining somewhere nearby. Even though we are not able to physically give you the treatments, we thought you might want to take a little of the spa home with you. We would love to bring Touch Companies into all of your homes, so here are some ways you can still support our small business.

1. GIFT CARDS

We won’t be closed forever and would love for you to come see us when we open our doors again! A spa service will be a much needed treat after going through all of this.

Visit our website at www.TouchCompanies.com for gift cards options.

2. TOUCH COMPANIES AT HOME

We are putting together amazing kits for you to have a little spa day at home! We will have them available at Touch Companies or for shipping or delivery. Everything will be sanitary and will follow our strict health code. Bring a little happiness home with skin care, self care, nail care treatments and more! We will be posting on social media, so stay tuned!

3. SHOP ONLINE

Order your favorite spa essentials through Touch Companies and get them shipped right to your door! Get your favorite skin care products without leaving your house and support small business. Yay!

See our shop page for more info. 

4. SOCIAL MEDIA

Follow us on our social media pages to see what fun things we are planning!  Please like, share, and comment on our posts.

Again, thank you for your words of encouragement, endless support and patronage.

The comeback is always stronger than the setback.

Stay healthy, hydrated, and stress-free.

From our family to yours,
Kathy, Stephanie, Casey, and the Touch Companies Team